The literature review will form part of a dissertation. The reference style required is the Harvard referencing style. The study aims to provide answers to the following research questions 1. What are the main factors that drive effective stakeholder relationships in disaster management? 2. Are there cross conversations, feedback and feed forward communicational loops in the disaster management system of eThekwini Municipality? 3. Has the disaster management system of eThekwini Municipality resulted in risk reduction?
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